San Francisco Public Utilities Commission’s Governance and Oversight of the Social Impact Partnership Program


The San Francisco Office of the Controller engaged Sjoberg Evashenk Consulting, Inc. to assess the appropriateness and effectiveness of SFPUC’s governance and oversight of the Social Impact Partnership Program (SIP), including evaluating the community benefits criteria used in the selection process and reviewing SIP Program outcomes. Our audit found that although the SIP Program was established a decade ago, it lacks the infrastructure and policies that would be expected of a mature program, with inconsistencies in the design of the SIP Program that create an inherent risk that SFPUC could award contracts to contractors that would not, in the end, provide the greatest value to the City and its residents. Additionally, we found internal control weaknesses that contribute to confusion in the solicitation and award process, and that result in unreliable and inconsistent recordkeeping, which impedes program monitoring and transparency.

The full report can be found here.

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